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Extended One More Day! 20% Off Coffees, Teas, and Gifts! Add to cart to see the discount.
Extended One More Day! 20% Off Coffees, Teas, and Gifts! Add to cart to see the discount.

Now Accepting Cryptocurrency

You've heard of Bitcoin, Litecoin, and Ethereum... now you can use these cryptocurrencies to pay for your CoffeeAM orders. What does this mean and how can you take advantage of this payment method? Let's chat!

cryptocurrency and coffee

What is cryptocurrency?

What exactly is cryptocurrency and what makes it different from fiat money or "regular" money like US dollars? That's a question that is too big for us to answer here, but you can learn all about cryptocurrency with a quick search of the web. Suffice it to say, cryptocurrency is digital currency that is used to pay for goods and services through peer to peer transactions. Today, we're here to talk about how you can pay for your orders with cryptocurrency.

How do you pay for your order?

Our payment system now works with Coinbase. Coinbase is a cryptocurrency exchange platform. This means it is a place to buy, trade, and store different types of cryptocurrencies. After you've chosen your products and added your shipping information, choose Coinbase Commerce on the payment page. Once you hit the "Complete order" button you'll be taken to the Coinbase Commerce page to complete your payment. Here you can choose your preferred currency.

Your payment will be processed through Coinbase Commerce and the funds will be sent directly to CoffeeAM. Coinbase Commerce will let CoffeeAM know and we will fulfill your order.

Will you receive a receipt?

Yes, you will still receive a receipt when you pay for your order with Coinbase Commerce. Once you make your payment, you will receive an 8 character alphanumeric order code from Coinbase. This unique code can be used to track your payment and to show that you have paid. In order to view your reciept, go to commerce.coinbase.com/receipts/CODE. Be sure to replace CODE with the alphanumeric code you received after you paid.

What happens if you have a problem with your order?

In the case of an issue with you order, please contact CoffeeAM at 1-800-803-7774. This is the fastest way to speak with someone and resolve the issue. Customer Care representatives are available Monday through Friday from 8:30am to 5:30pm EST (EDT). Coinbase Commerce is unable to help with either refunds or disputes.

Payments made with cryptocurrency are peer to peer, though Coinbase Commerce processes the transaction, they do not hold any information about the transaction, nor do they hold any funds. You must contact CoffeeAM directly if you are experiencing any issues. Please be sure to include your receipt code in all correspondence about your order.

Whether your receipt shows multiple payments, a delayed payment, an over- or underpayment, or you haven't received your order and need a refund, please do not contact Coinbase. Rather, contact CoffeeAM directly with your receipt code and we will work with you to fix the problem.

Now that CoffeeAM is able to accept cryptocurrency, we hope you feel comfortable using this form of payment and look forward to your orders.

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